Harrow Privacy Policy

1. Information Harrow Collects

Harrow collects and processes several types of personal information, including:

2. How Harrow Uses Your Information

Harrow uses your personal information for the following purposes:

• Harrow Service (Contract Performance):
  • Processing and managing your vehicle rental bookings and agreements with Harrow. Verifying your identity and confirming you meet Harrow rental requirements. Facilitating vehicle collection and return procedures at Harrow locations. Processing payments and managing deposits and charges for Harrow.
• Harrow Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and Harrow rental information. Responding to your inquiries and offering customer support. Notifying you of changes to Harrow services or policies.
• Harrow Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates when you have consented or when Harrow has a legitimate interest. You can opt out at any time.
• Harrow Services (Legitimate Interest):
  • Analyzing website usage to refine Harrow's site navigation and functionality. Conducting research to improve Harrow's vehicle fleet and related services.
• Harrow Compliance (Statutory Obligation):
  • Meeting Harrow's legal, regulatory, and tax obligations. Preventing fraud and maintaining the security of Harrow's services. Resolving disputes and enforcing Harrow's terms and conditions.

3. Harrow Information Sharing

Harrow may share your personal information with:

• Harrow Providers: Third-party companies that help Harrow deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually bound to protect your data.

Harrow does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Harrow implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nonetheless, no internet transmission or electronic storage method is completely secure.

5. Retention Policy

Harrow retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting obligations. Retention periods vary depending on the category of information and the context in which it is processed.

6. Your Harrow Rights

Under Harrow data protection law, you have the following rights:

• Harrow Access Rights: Request a copy of the personal information Harrow holds about you.

To exercise these rights, please contact Harrow using the details below.

7. Cookies and Tracking for Harrow

Harrow uses cookies and similar technologies on its website to support your browsing, analyse site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Harrow Policy Updates

Harrow may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Harrow

For questions about this Privacy Policy or Harrow's data practices, please contact Harrow: